To use this site your Internet browser must have Cookies enabled.

We use cookies!

Learn more

If you should wish to register a complaint against the company or any individual representing the company, you should in the first instance contact:

Fiona Cameron, Bute Property Ltd, 60 Montague Street, Rothesay, Isle of Bute, PA20 0BT

Email : fiona@buteproperty.co.uk

Bute Property Limited’s in-house complaints procedure is as follows:

The contact details for The Property Ombudsman are as follows:

Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP
Tel: 01722 333 306

The Agent is a member of TPOS (“The Property Ombudsman Scheme”) and follows the TPOS Code of Practice. The Client agrees that the Agent may give information about the sale of the Client’s property to the Ombudsman, if the Client has registered a complaint and he asks for that information. The Client also agrees that the Agent may give the Client’s contact details to TPOS (if they ask for it) to help them monitor how the Agent is following the Code of Practice.

A copy of the Code of Practice and the Consumer Guide is available from www.tpos.co.uk